Fariyas Hotel Mumbai , Colaba

All the staff we encountered were so helpful and friendly. Our check in and check out went very smoothly. The front desk staff were super efficient and always willing to help. On our last morning the front desk went beyond in helping us with Sri Lankan E-Visa issues we were having. The doorman was always very polite and accommodating. The restaurant was clean and well staffed. The meal options suited us perfectly for both breakfast and dinner. We enjoy savoury food more than sweet for breakfast. So others who like a big range of cereals, pancakes, waffles etc. would probably not enjoy it as much. There was fresh fruit and juices, muesli, french toast and other breads, rolls and limited pastries. A variety of some Indian and Western foods at both meals. The ala carte menu for lunch/dinner was limited but the buffet that was offered, more than made up for that. The chef and kitchen staff prepared some amazing meals! Our reservation was made through Booking.com. We had an oceanview room on the 9th floor that was very large. Our room rate had a daily happy hour and breakfast included. It was pleasantly decorated, clean and tidy. The bathroom was an average size, with a shower tub combo. The shower had great water pressure and temperature. The hotel location for us was perfect. Close to all sites we wanted to see. About an hour drive from Mumbai Intl. airport. Taxi and tour company pickups knew the hotel, so it was easy to organize transportation. There was a really handy ATM machine just down the street from the hotel. We felt safe walking in the immediate area around the hotel. Apparently, there are nice restaurants nearby, but we only had 2 nights and just ate at the hotel restaurant (Tamarind). We would definitely recommend this location and Hotel. Thank you to all who made our first visit to Mumbai a very memorable experience.

The location was great and the staff were very good to deal with, they were very accommodating and friendly.

I like that unlike some properties around the world who claim on booking.com to have facilities for disabled visitors Hotel Fariyas does have a ramp from street to foyer and then a lift to the upper floors. Unfortunately the hotel only has one fully accessible room and that had been booked before I requested it. I asked for a plastic chair to sit on in the shower and the hotel provided me with a proper sturdy hospital issue shower chair. The friendly and professional doorman Balwinder was a great help when I needed to use the ramp which was too steep for me to use unaided. The other doorman Sundeep was also a help, but Balwinder was most often on duty when I went out or returned.

The hotel is extremely good and offers value for money. The location is excellent and the property maintains high standards of cleanliness and hygiene.

Location, convenience and, friendly and helpful attitude of staff especially the front desk, front door and restaurant.